We want to make sure you can safely buy quality used gear without getting scammed.
and we want to make it easy!
How to buy high-quality used gear
Choose your gear and make your purchase!
Your payment will include the Seller’s listing price plus estimated shipping, which you will determine when you select gear for purchase, not at checkout.
Calculate the shipping distance using your zip code and the Seller’s zip code, which is included in the item description.
You can find your shipping zone in a drop-down menu on the product listing page.
Choose the correct shipping distance from the options listed and it will automatically be added to the price of the item.
The options will include 0-1000 miles, 1001-2000 miles, 2001 miles or more, and Alaska or Hawaii.
Your payment will be held in a secure escrow account until you have received your gear.
If the Seller doesn’t hold up their end of the deal, you get a full refund.
When Wind Swap receives your funds, they will be held in a secure escrow account.
We will notify the Seller of your purchase, and they will then have 3 business days to ship the gear to you and supply you with a tracking number.
When you receive your new gear, inspect it closely to ensure that it meets your expectations.
You will have 48 hours to request a refund. Learn more about refunds HERE
If you do not request a refund within 48 hours, your purchase will be complete. Enjoy your gear!