We want to make sure you can safely buy quality used gear without getting scammed.

and we want to make it easy!

How to buy high-quality used gear

  • Choose your gear and make your purchase!

    • Your payment will include the Seller’s listing price plus estimated shipping, which you will determine when you select gear for purchase, not at checkout.

      • Calculate the shipping distance using your zip code and the Seller’s zip code, which is included in the item description.

      • You can find your shipping zone in a drop-down menu on the product listing page.

      • Choose the correct shipping distance from the options listed and it will automatically be added to the price of the item.

        • The options will include 0-1000 miles, 1001-2000 miles, 2001 miles or more, and Alaska or Hawaii.

    • Your payment will be held in a secure escrow account until you have received your gear.

    • If the Seller doesn’t hold up their end of the deal, you get a full refund.

  • When Wind Swap receives your funds, they will be held in a secure escrow account.

    • We will notify the Seller of your purchase, and they will then have 3 business days to ship the gear to you and supply you with a tracking number.

  • When you receive your new gear, inspect it closely to ensure that it meets your expectations.

    • You will have 48 hours to request a refund. Learn more about refunds HERE

    • If you do not request a refund within 48 hours, your purchase will be complete. Enjoy your gear!